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IT Infrastructure
IT Infrastructure covers a range of topics. Some of these are listed below:
- Hardware
- Network infrastructure (including wireless technology)
- Remote access
- Business software applications and business processes (including use of email)
- Preventative maintenance and monitoring
- Backup and storage (including archival)
- Security (including patch/service pack management)
- Telephony (including VOIP)
- Spam and viruses
- Staff training and skill-sets
- Risk management
- Incident management
- Replacement strategy
- Peripheral devices
- Virtualisation
Sunpay has assisted a number of different businesses in getting the best results from its IT Infrastructure.
In our experience, we have found that many businesses are not using IT to its full potential and see it more of a hindrance than as a powerful tool to be used to streamline and grow their business. Sunpay has worked with a number of businesses to exploit the full power of IT technology to benefit the bottom-line.
Some of the more common issues that we have found encountered include:
- Incorrectly configured PCs and other hardware resulting in poor performance
- Staff have been poorly trained in the software that they are using
- Users are using the wrong software for the task at hand
- No backup procedure in place or one that appears to be working but in fact is not
- Very little or no consideration given to security
- Software not being kept up to date with the most recent version and/or patch
Sunpay is experienced in performing IT Infrastructure reviews. These reviews are a three stage process:
- Visiting your business and meeting with the key personnel, reviewing the way your business currently uses technology and discuss with you various strategies to enable you to use your IT investment more effectively within a suitable budget
- Researching and writing a detailed report based on the information given earlier
- Submitting a detailed report
Please contact us if you are interested in an IT Infrastructure review
or have any IT Infrastructure issues.
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